TERMS & CONDITIONS
Last Updated: September 2026
Welcome to Casa Vero
These Terms & Conditions govern your access to and use of the Casa Vero website and your purchase of products from us. Throughout these Terms, “Casa Vero,” “we,” “us,” and “our” refer to Casa Vero and its applicable business operations.
By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions.
Nothing in these Terms limits any rights or remedies that cannot lawfully be excluded under applicable consumer protection or other laws.
Use of Our Website
You may use the Casa Vero website only for lawful personal or commercial purposes consistent with these Terms.
You agree not to:
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use the website for fraudulent or unlawful purposes;
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interfere with the operation, security, or integrity of the website;
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attempt to gain unauthorized access to our systems;
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introduce malicious software or harmful code;
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scrape, reproduce, copy, or commercially exploit website content without authorization;
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impersonate another individual or entity; or
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use our intellectual property without permission.
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect Casa Vero, our customers, our systems, or others.
Product Information
We make reasonable efforts to ensure product descriptions, photographs, dimensions, colours, materials, specifications, availability, and other information are accurate.
However, colours and appearances may vary depending on screens, lighting, photography, manufacturing variations, and other factors.
Measurements and specifications may also be subject to reasonable manufacturing tolerances.
Where an error is discovered, we reserve the right to correct it and will address any affected order in accordance with applicable law.
Pricing
Prices displayed on our website are shown in the currency identified at checkout.
Unless expressly stated otherwise, applicable taxes, delivery charges, duties, and other charges may be added at checkout.
We may change product prices at any time before an order has been accepted.
If an obvious pricing or product-information error affects an order, we may contact you to correct the issue, provide available options, or cancel and refund the affected order where permitted by law.
Orders
Submitting an order does not necessarily guarantee acceptance.
We reserve the right, subject to applicable law, to refuse or cancel an order where reasonably necessary, including where:
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a product is unavailable;
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payment cannot be authorized;
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information provided is incomplete or inaccurate;
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we reasonably suspect fraudulent or unauthorized activity;
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a pricing or listing error has occurred; or
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fulfillment would violate applicable law.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
Payment
You agree to provide current, complete, and accurate billing and payment information.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Payment may be processed by third-party payment providers and may be subject to their terms and conditions.
Shipping and Delivery
Shipping estimates are estimates only unless we expressly state otherwise.
Delivery may be affected by circumstances outside Casa Vero’s reasonable control, including carrier delays, weather, customs processing, labour disruptions, transportation interruptions, or inaccurate shipping information supplied by a customer.
Additional information is set out in our Shipping Policy.
Nothing in this section limits any delivery-related rights provided to consumers by applicable law.
Returns and Refunds
Returns, exchanges, and refunds are governed by our Returns & Refunds Policy and any additional rights available under applicable law.
Customers are responsible for reviewing the applicable policy before purchasing.
Promotions and Discount Codes
Promotional offers, giveaways, discount codes, or sales may be subject to additional terms.
Unless otherwise stated:
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promotions cannot be combined;
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discounts have no cash value;
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promotions may apply only to eligible products;
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promotional periods may be limited; and
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promotional codes may be limited to one use per customer or order.
We reserve the right to refuse or cancel misuse of promotions, subject to applicable law.
Intellectual Property
The Casa Vero website and its contents; including our branding, logos, product photography, graphics, text, designs, packaging concepts, website layout, videos, and other materials may be protected by copyright, trademark, and other intellectual property rights.
No content may be copied, reproduced, republished, distributed, modified, sold, commercially exploited, or used to create derivative works without prior written authorization, except where permitted by law.
The presence of content on our website does not grant any licence or ownership rights except as expressly stated.
Customer Content
If you voluntarily submit reviews, photographs, feedback, comments, or other content to Casa Vero, you represent that you have the right to provide that content.
Where you separately authorize us to repost or use customer-created content for marketing purposes, its use may also be subject to the permission provided at that time.
Third-Party Services
Our website may integrate or link to third-party platforms, payment processors, social media networks, delivery services, or websites.
Casa Vero does not control and is not responsible for third-party services, their availability, content, policies, or practices.
Your use of third-party services may be subject to separate terms.
Disclaimer
We aim to provide accurate and reliable information; however, except for warranties, representations, or consumer rights that cannot legally be excluded, our website and its content are provided on an “as available” basis.
Casa Vero does not guarantee that the website will operate continuously or without interruption, error, or security vulnerabilities.
Limitation of Liability
To the maximum extent permitted by applicable law, Casa Vero will not be responsible for indirect, incidental, special, consequential, or punitive losses arising solely from use of the website or products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, or any mandatory consumer right or remedy.
Indemnification
To the extent permitted by applicable law, you agree to indemnify Casa Vero against claims, losses, liabilities, or reasonable expenses arising directly from your unlawful use of the website, violation of these Terms, infringement of another person’s rights, or fraudulent conduct.
This provision does not apply where prohibited by applicable consumer protection law.
Governing Law
These Terms and your relationship with Casa Vero are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without limiting any mandatory rights you may have under the laws applicable to you.
Where legally permissible, disputes will be subject to the jurisdiction of the courts of Ontario, Canada.
Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, where legally permissible.
The remaining provisions will continue in effect.
No Waiver
If Casa Vero does not immediately enforce a provision of these Terms, that does not constitute a waiver of our right to enforce that provision later.
Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Returns & Refunds Policy, and any terms presented during checkout, constitute the applicable agreement between you and Casa Vero regarding use of our website and purchases from us, subject to any rights provided by law.
Changes to These Terms
We may update these Terms periodically.
Changes will be posted to this page with an updated “Last Updated” date. Changes will apply prospectively unless otherwise permitted or required by law.
Contact Us
For questions relating to these Terms or an order, please contact:
Casa Vero
Email: info@casavero.co